SSP Firearms LLC Refund and Returns Policy

Returns Policy

If you’re not completely satisfied with your purchase, you may return products for an exchange or refund, at the original purchase price plus applicable sales tax, within 30 days of purchase.
Return Information

Our 30 Day Return Policy

We accept returns on unused, unaltered products in original packaging with all accompanying manuals, instructions, and accessories.

If a product (other than a gun) is defective, we will accept it with a detailed explanation of the defect, subject to validation upon receipt. Guns cannot be returned to SSP Firearms LLC. Factory New Guns should be returned directly to the manufacturer for warranty claims. Used, obsolete and military surplus guns are sold as is with no express or implied warranty and cannot be returned. Guns refused by the FFL dealer, or which cannot be transferred due to a failed background check, will be subject to a 10% restocking fee.

Due to safety considerations and legal/regulatory reasons, Ammunition, Guns, Gun Powder, Primers, 80% Lower Receivers/Frames, Receiver Blanks, Receiver Flats, Pistol Braces may not be returned. Products requiring fuel or liquids may not be returned once the fuel or liquids have been added (must also be in new, unused condition).

In some cases, products shipping directly from the supplier must be returned directly to the supplier. Please contact customer service through our contact form or by telephone for more information regarding which products may be returned to SSP Firearms LLC and which must be returned directly to the supplier.

Please contact the supplier regarding any warranty issues or return requests not eligible for return. If you need assistance, please call us at 719-755-1558 and we will be glad to help.

Without Proof of Purchase:

For products returned without proof of purchase (in the case of a gift), we will gladly exchange the product for an identical product or issue a refund in the form of a credit, using the lowest price offered in the last 365 days plus applicable sales tax.


SSP Firearms LLC inspect all returned products and reserves the right to decline returns or exchanges if they don’t meet previously outlined criteria. Other restrictions may apply.

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